A community for learning and teaching, research and Innovation in Distance Education

Smarthinking Online Tutoring

Smarthinking is an online tutoring service that University of New England is making available to students enrolled in certain units. Smarthinking provides tutoring in mathematics (basic math through Calculus, including Bilingual Math), Biology, Intro Human A & P, Chemistry, Organic Chemistry, Physics, Economics, Accounting, Intro to Finance, Statistics, Spanish, and Writing. Tutoring is available up to 24/7. Click here for a complete description of subjects offered and times when service is available.

With Smarthinking you can:

  • Connect With an e-structor and interact with a live tutor.

  • Submit your Writing for any class to their Online Writing Lab.

  • Submit a Question and receive a reply from a tutor.

Getting Started

Unviersity of New England has created a SMARTHINKING account for you. Logon below using the following format:

Username:  Your UNE Email Address
Password:   The last 4 digits of your student ID number

Once you have logged on, you will be taken to your SMARTHINKING home page where you can begin accessing the services provided.

Username:
Password:
Forgot Password?

Once you log in, use the Student Handbook for tips on navigating the website and using the service.

Technology Requirements and Troubleshooting Tips

Technology Requirements

  • OS: Windows 98 +, Mac OS9 +

  • Browser:  Windows: Netscape 6 +, Internet Explorer 5.01 +.
    Apple Mac: Internet Explorer 5.0+ required
    .

  • Connection: 28.8K min. / 56K+ preferred

  • Cookies/Javascript should be enabled.

  • Popup Blockers? Please disable all popup blockers for www.SMARTHINKING.com .

Troubleshooting Tips:

  •     Make sure that your browser is set up to allow cookies and pop-up windows.
    SMARTHINKING uses both of these.

  •     Make sure that you have Java installed. If you need to install Java, go to http://www.java.com, and follow the instructions for the free download.

  •     Make sure that you have Flash version 7.0.19+of for Windows or 7.0.24+ for Mac OS X installed. If you need to install Flash, go to http://www.macromedia.com, and follow the instructions for the free download.

The SMARTHINKING Technical Support team is available to assist you. The Customer Support section of the Smarthinking site can answer any questions you may have about using the service. First check the information in the FAQ, but if you still need help, email SMARTHINKING support at support@SMARTHINKING.com, and someone will respond to you within 24-48 hours.

Our Partners:    University of New England     Charles Sturt University         University of Southern Queensland     Massey University